Interbus frequently asked questions

Welcome to Costa Rica, a tropical paradise that beckons with its lush rainforests, pristine beaches, and vibrant culture. As one of the most sought-after vacation destinations, Costa Rica attracts millions of tourists each year, offering a blend of natural wonders and adventure. Now, let’s dive into the frequently asked questions about Interbus, your trusted travel companion in exploring this captivating country.

FAQs Unveiled:

  1. What is a shuttle service?
    A shuttle service with Interbus is the epitome of convenience for navigating between Costa Rica’s main tourist destinations. Our smoke-free, air-conditioned units with limited passengers ensure a hassle-free and reliable connection. Book in advance, and a confirmation email with transportation details will be on its way.
  2. Are there special seats for children or babies?
    Absolutely! Interbus cares about your little ones. We provide booster chairs and baby carriers at no additional cost. It’s crucial to select the appropriate device during booking, as Costa Rican regulations mandate that babies and children under 10 travel in their designated seats.
  3. I have not received any email confirmation. What should I do?
    Check your spam folder; sometimes, the confirmation ends up there. Ensure you entered your email correctly. If the issue persists, our Interbus representative will resend the confirmation after verification.
  4. How can I change or cancel a reservation?
    For modifications or cancellations, reach out to our customer support department at or call +506 4100 0888.
  5. Can I use two different routes on the same day?
    Absolutely! Interbus connects various parts of the country through routes that link with San Jose. Plan your journey, considering schedules, waiting times, and travel durations. Need assistance? Email us at
  6. Do I have to print my booking confirmation?
    No need! Our drivers have your information and will meet you as stated in your confirmation.
  7. Can I pay cash?
    For security, we only accept digital payments. Ensure all reservations are paid before your service date.
  8. Can you pick me up at the Juan Santamaría International Airport?
    Certainly! For destinations outside San Jose, your pick-up point is Malinche restaurant, located just outside the airport on the right side of the arrivals area.
  9. How can I find my transportation at the San Jose airport?
    Look for our representative at Malinche restaurant, avoiding vendors in the airport hallway. Contact us immediately if you face any difficulties.
  10. Can you pick me up at the Daniel Oduber International Airport in Liberia?
    Yes, indeed! For Liberia airport, your pick-up spot is the Britt Cafe, located outside the airport on the right side of the arrivals area.
  11. What is the capacity of the vehicles?
    Interbus utilizes 15-passenger units adapted for comfort, transporting up to 9 people. Always notify us if you have additional luggage or large items during reservation.
  12. Do the units have bathrooms?
    While our vehicles don’t have bathrooms onboard, we plan rest stops at authorized restaurants, ensuring clean facilities for passengers.
  13. Are Interbus routes direct or have connections?
    All our transfers include rest stops for passengers and drivers. Depending on the destination, the stop may serve as a connection point or involve a vehicle change.

Now that we’ve answered your FAQs, it’s time to embark on an unforgettable journey through Costa Rica with Interbus. Enjoy the comfort, reliability, and adventure that awaits you at every turn. Book your routes now and immerse yourself in the Pura Vida spirit of this remarkable destination. Let Interbus be your guide to the beauty and wonders of Costa Rica.

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